Frequently Asked Questions
How far in advance should I book?
We recommend booking 3—6 months ahead for peak-season destinations (e.g., Patagonia in December—February, Iceland in summer, Norwegian Fjords in June—August). Off-season trips can often be arranged with shorter notice.
What should I pack?
Packing depends on your destination. Generally: comfortable walking shoes, layers for variable weather, a quality rain jacket, sunscreen, and a good camera. We send a detailed packing list tailored to your specific tour 4 weeks before departure.
Is travel insurance required?
We strongly recommend comprehensive travel insurance that covers trip cancellation, medical emergencies, evacuation, and lost luggage. We can recommend trusted providers.
Can I customize a tour?
Absolutely! All our tours can be customized — extend your trip, upgrade accommodation, add activities, or combine multiple destinations into one journey. Contact us for a bespoke itinerary.
What about dietary requirements?
We accommodate all dietary needs including vegetarian, vegan, gluten-free, kosher, and halal. Please let us know at the time of booking so we can ensure all meals are prepared to your requirements.